You can connect any physical VOIP phone with SIP-connection abilities to your AnyVoIP connector account.
You will can get and provide calls directly in bmp'online and on hardware phone device in the same time.
Caller identification will provide in Creatio interface at CTI panel as usual.
You can choose any model of physical phone with SIP, we recommend Yealink phones.
To setup your connection, first of all you need login to your Creatio and go to User profile
Each user of AnyVoIP Connector will have different SIP-parameters, so you need to repeat this manual for all of the hardware phones.
Then select Call Center parameters setup
In opened window click on SIP SETTINGS button. You will see User SIP settings for your device
According to chosen phone manufacturer and model you can find information how to connect your phone on SIP
in Setup & Maintenance Documents. Here example for Yealink IP Phone SIP-T40P