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1) Have already created user in Creatio.

2) Go to System Designer - Lookups - Telephony - Webitel Users - Open Content

Webitel: Knowledge Base > Create users in Creatio > image-2018-12-04-14-16-13-455.png

3) Create new Webitel user by pressing button New

Attention! If in the next menu you see that the system automatically created a user with the same name as you need, this user should be deleted and created manually.

Webitel: Knowledge Base > Create users in Creatio > image-2018-12-04-14-20-13-667.png

4) Enter details

Contact - choose user from Creatio for whom create telephony account
User login - specify the login, which will also be the internal number of the employee.
Password (is also a password to the Webitel WebClient)
Role - choose role (User is recommended)

And click Save.

Webitel: Knowledge Base > Create users in Creatio > image-2018-12-04-14-31-16-770.png

After that, this user will be displayed in the Webitel system (in Directory -> Users):

Webitel: Knowledge Base > Create users in Creatio > 18.png