To login to webitel you should find a link to your telephony server and your domain name.
To find the link to your telephony server, in the Creatio environment, go to the System Designer, go to [System Settings] - open the [Webitel] setting, select [Webitel connection string], in the [Default value] field a link to your telephony server.
Example:
To find out your domain name, in Creatio enter the System Designer, go to [System Settings] - open the [Webitel] setting, select [Webitel Domain], your domain name will be indicated in the [Default value] field.
Example:
Follow this link to your telephony server (use the https:// protocol). You should see a webitel login window.
Example:
In the Login field, enter: user_internal_number @ your_domain_name (for example: [email protected] )
In the Password field, enter your telephony user password.
Leave the Server field unchanged.
Click the Log In button.
Select the [Gateways] section and click on the button with the “+” sign.
In the window that appears, fill in the following fields:
Name - set a name for your SIP line.
If you use a SIP line with registration, the SIP provider provided you with a host (or IP address) as well as a username and password:
- in the Type field - select SIP provider
- in the Profile field - select External
- enter the data provided by the provider in the fields Host/IP, User Name, Password
Example:
- Click the Save button to save the changes.
- If the line registration is successful, the REGED status will be set.
Example:
If you use a SIP line without registration, the SIP provider has provided you with a host (IP address) and login.
- in the Type field - select SIP trunk
- in the Profile field - select Nonreg
- enter the data provided by the provider in the Host/IP, User Name fields.
Example:
- Click the Save button to save the changes.
- If the line registration is successful, the NOREG status will be set.
Example:
If the line status is FAIL_WAIT, contact your SIP provider or Webitel technical support at [email protected] or support portal my.webitel.com.