| Additional Device | CallManager | CallCenter | |
|---|---|---|---|
| SIP/WebRTC clients | + | + | + |
| Integration with bpm'online | - | + | + |
| Access to Webitel WebClient | - | + | + |
| IP PBX management | - | + | + |
| Access call statistics | - | + | + |
| Reporting tool Kibana | - | + | + |
| CallCenter Agent/Supervisor | - | - | + |
| Incoming call queue | - | - | + |
| Voice Broadcasting | - | - | + |
| Progressive Dialer | - | - | + |
| Predictive Dialer | - | - | + |
Overview
Content Tools