Version 23.07

New functionality:

🆕 Support of external authentication services via OpenID Connect protocol;
🆕 Ability to process text and voice channels simultaneously by agents;
[Workspace] Added displaying for an agent the value of the "Description" field of the subscriber in dialers;
[History] Added an option to search by variables in the call history;
[Admin] Added a possibility to add numbers temporarily to the lists;
[Admin] Added an ability to configure dialing intensity in the predictive dialer;
[Admin] In dialers, added the possibility to set for a subscriber additional dialing of a number using DTMF;
[Admin] In the Leaving event, added a new bridged_at (timestamp) variable - time of connection with the agent;
[Admin] Implemented functionality of group management of contact center agents' skills;
[Admin] Added support of Google Speech to voice profiles;
[Flow] New application while;
[Flow] New chatHistory application that allows sending conversation history to Email;
[Flow] New cache application enabling work with RAM or with a Redis server;
[Grafana] New dashboards for Audit app;
New HTTP REST API for adding variables to ended calls;
New HTTP REST API for working with chat history;
Documentation and application localization update.

[Workspace] Fixed a bug with user authorization;
[History] Fixed search by the 'Reason for call ending' field;
[Supervisor] Fixed incorrect column filtration in the registry;
[Flow] Fixed bugs with Drag&Drop;
[Flow] In the classifier app, added the possibility to search by the whole phrase;
[Flow] In the httpRequest app, added the ability to cache answers;
[Flow] In the userInfo app, added an option to receive the user's Email;
[Audit] Fixed general bugs;
[Admin] Fixed the bug with connecting Facebook pages;
[Admin] Fixed bugs concerning working with subscriber registry in dialers (including connection types);
[Admin] Warning display during an attempt to generate a file using TTS, if the file name already exists;
[Admin] There is no more need to restart the Storage service after changing the recognition language in voice profiles;
[Admin] Improved the work of import tools from CSV files;
Resources in dialers are filled according to a round-robin algorithm instead of top-down;
Added support of voice activity detection (VAD) to AI AMD for answering machines detection improvement;
Updated view of the database pages;
In the desktop application, fixed the bug with automatic link opening in the browser;
Refactoring and fixed bugs found in HTTP REST API;
Improved stability by connecting microservices to the PostgreSQL database;
Bug fixes and general improvements.