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- Log in to bpm'online and in the profile enable "debug mode":
2 2. On the keyboard, press F12
3 3. Right click on "Refresh Page" and select "Cache clearing and hard reset"
4 4. Select the part "Console"
5 5. Make or take a call
6. Highlight logs and copy.
7. Paste the result into a new text file.
8. Attach the file to the appealrequest on the support portal.