1.Log in to bpm'online and in the profile enable "debug mode":
2.On the keyboard, press F12
3.Right click on "Refresh Page" and select "Cache clearing and hard reset"
4. Select the part "Console"
5. Make or take a call
6. Highlight logs and copy
. Paste the result into a new text file. 8. Attach the file to the appeal on the support portal.