Webitel uses 2 types of files:
1. wav, 8kHz, 16bit, mono PCM
2. mp3, 128 kbps
- File size should not exceed 5 MB
- The first option (.wav) is preferable. File duration depends on the structure of your IVR menu.
Overview
Content Tools
Webitel uses 2 types of files:
1. wav, 8kHz, 16bit, mono PCM
2. mp3, 128 kbps
- File size should not exceed 5 MB
- The first option (.wav) is preferable. File duration depends on the structure of your IVR menu.