1) Have already created user in bpm'online
2) Go to System Designer - Lookups - Telephony - Webitel Users - Open Content
3) Create new Webitel user by pressing button New
Attention! If in the next menu you see that the system automatically created a user with the same name as you need, this user should be deleted and created manually.
4) Enter details
- Contact - choose user from bpm'online for whom create telephony account
- User login - specify the login, which will also be the internal number of the employee.
- Password (is also a password to the Webitel WebClient)
- Role - choose role (User is recommended)
And click Save.
After that, this user will be displayed in the Webitel system (in Directory -> Users):
