Webitel 3.0.9 ONLY!

NEW API: http://webitel.readthedocs.org/

 

ACR (Advanced Call Routing) Scheme - route calls that match configured rules in JSON format. ACR Schemes are separated in two different route for different kinds of calls:

  • Default Route handles calls originating from internal extensions 
  • Public Route handles calls originating from the public phone network (PSTN)


Default Route Example
  {
    "destination_number": "^\\+?3?8?(044\\d{7})$",
    "name": "Kyiv",
    "domain": "it-sfera.com",
    "order": 8,
    "callflow": [
      {
        "setVar": [
          "effective_callee_id_number=380442228392",
          "absolute_codec_string=PCMA",
          "ringback=$${ru-ring}"
        ]
      },
      {
        "recordSession": "start"
      },
      {
        "bridge": {
          "endpoints": [
            {
              "type": "sipGateway",
              "name": "kyiv",
              "dialString": "&reg0.$1"
            }
          ]
        }
      }
    ]
  }


Public Route Example
{
  "destination_number": [
    "442228392",
    "74997045627"
  ],
  "domain": "it-sfera.com",
  "callflow": [
    {
      "httpRequest": {
        "url": "https://sales.it-sfera.com/0/ServiceModel/GetCallerOwnerService.svc/GetCallerOwner"
      }
    },
    {
      "if": {
        "expression": "${owner_caller_id_number}",
        "then": [
          {
            "setVar": [
              "ringback=$${ru-ring}",
              "transfer_ringback=$${hold_music}",
              "continue_on_fail=true",
              "hangup_after_bridge=true"
            ]
          },
          {
            "answer": "183"
          },
          {
            "recordSession": "start"
          },
          {
            "bridge": {
              "endpoints": [
                {
                  "name": "${owner_caller_id_number}",
                  "parameters": [
                    "leg_timeout=10"
                  ],
                  "type": "user"
                }
              ]
            }
          }
        ]
      }
    },
    {
      "goto": "default:its_ivr"
    }
  ]
}

Callflow Applications